Frequently Asked Questions

Do I need to provide the cleaning products?

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To help keep our carbon footprint as small as possible, we do suggest that the cleaners use your preferred cleaning products, that way you can ensure they only use the products that are important to you and your values. By using your vacuum reduces any risk of cross contamination and reduces the need for our cleaning members to use cars to work, helping to reduce the pollution in our local areas. 

Will we have the same cleaner each time?

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We understand that continuity is important which is why we match you to your very own cleaning member, we also have other members that are available to stand in when your cleaner is on holiday.

Do you need to visit the house first?

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One size doesn't fit all, which is why with a meeting we can assess how long you will need and then we can create a tailor made plan for your specific requirements, if however you are really busy and would prefer to just book our services without a prior meeting that is fine to, just let us know how long you would like so we can match your requirements to our members avaialbity.